Information search and re-access strategies of experienced web users

@inproceedings{citeulike:420548, abstract = {Experienced web users have strategies for information search and re-access that are not directly supported by web browsers or search engines. We studied how prevalent these strategies are and whether even experienced users have problems with searching and re-accessing information. With this aim, we conducted a survey with 236 experienced web users. The results showed that this group has frequently used key strategies (e.g., using several browser windows in parallel) that they find important, whereas some of the strategies that have been suggested in previous studies are clearly less important for them (e.g., including URLs on a webpage). In some aspects, such as query formulation, this group resembles less experienced web users. For instance, we found that most of the respondents had misconceptions about how their search engine handles queries, as well as other problems with information search and re-access. In addition to presenting the prevalence of the strategies and rationales for their use, we present concrete designs solutions and ideas for making the key strategies also available to less experienced users.}, address = {New York, NY, USA}, author = {Aula, Anne and Jhaveri, Natalie and K\&\#228;ki, Mika }, booktitle = {WWW '05: Proceedings of the 14th international conference on World Wide Web}, citeulike-article-id = {420548}, doi = {10.1145/1060745.1060831}, isbn = {1595930469}, keywords = {web-searching-behavior}, pages = {583--592}, posted-at = {2008-06-04 23:17:11}, priority = {2}, publisher = {ACM Press}, title = {Information search and re-access strategies of experienced web users}, url = {http://portal.acm.org/citation.cfm?id=1060745.1060831}, year = {2005} }

TY - CONF ID - citeulike:420548 L3 - citeulike-article-id:420548 TI - Information search and re-access strategies of experienced web users T2 - WWW '05: Proceedings of the 14th international conference on World Wide Web SP - 583 EP - 592 AD - New York, NY, USA PB - ACM Press SN - 1595930469 N2 - Experienced web users have strategies for information search and re-access that are not directly supported by web browsers or search engines. We studied how prevalent these strategies are and whether even experienced users have problems with searching and re-accessing information. With this aim, we conducted a survey with 236 experienced web users. The results showed that this group has frequently used key strategies (e.g., using several browser windows in parallel) that they find important, whereas some of the strategies that have been suggested in previous studies are clearly less important for them (e.g., including URLs on a webpage). In some aspects, such as query formulation, this group resembles less experienced web users. For instance, we found that most of the respondents had misconceptions about how their search engine handles queries, as well as other problems with information search and re-access. In addition to presenting the prevalence of the strategies and rationales for their use, we present concrete designs solutions and ideas for making the key strategies also available to less experienced users. KW - web-searching-behavior AU - Aula, Anne AU - Jhaveri, Natalie AU - K&\#228;ki, Mika PY - 2005/// UR - http://portal.acm.org/citation.cfm?id=1060745.1060831 ER -